Rent out your apartment short-term and mid-term with FLAT INN management
FLAT INN helps owners rent out apartments short-term and mid-term through professional rental management, so they can receive stable income without daily involvement in rental operations. We take on the full operational cycle: property preparation, listings, bookings, guest communication, check-ins, cleaning, support, condition checks, payouts, and reporting. Combining short-term and mid-term rental formats helps manage occupancy and improve property income: short-term stays increase revenue during peak demand, while mid-term stays add cash-flow stability. For the owner, this is a rental management format where FLAT INN manages occupancy, pricing, guest stays, service quality, payouts, and reporting, while key performance indicators remain available in the owner account. We work — you earn!
Advantages of short-term and mid-term rentals
The hybrid rental model combines the strengths of both formats. Short-term rentals help increase revenue during periods of high demand, while medium-term rentals reduce vacancy and make the cash flow more stable. This approach provides the owner with greater flexibility and helps manage the apartment's profitability depending on the season, demand, and property characteristics.
Higher income
Short and mid‑term rentals typically deliver higher returns than classic long‑term leases. By analyzing demand, seasonality, occupancy rates, property details, and current market trends, we optimize pricing to maximize your rental income.
Flexible property use
Flexibility is key to modern property ownership. Our model lets you switch seamlessly between generating rental income and keeping the apartment for your own needs. This gives you the freedom to enjoy your property while still unlocking its financial potential.
Careful operation
Guests mainly use the apartment as a comfortable place to stay and rest, while our team regularly monitors the property condition. Post-stay checks, professional cleaning, and preparation for the next guest help keep the apartment in good condition and address any issues promptly.
What is included in FLAT INN rental management?
FLAT INN manages the full short- and mid-term rental cycle: preparing the property, creating listings, handling bookings, communicating with guests, check-ins, cleaning, condition checks, payouts, and reporting. The owner receives income without running the rental day to day. This format removes the daily operational burden from the owner: there is no need to answer requests, manage bookings, organize check-ins, supervise cleaning, monitor the property condition, or solve everyday issues after guests leave. The FLAT INN team manages service quality and financial performance so the apartment works as a managed income asset.
Professional photo shoot and decor
Our professional photographers and designers help to advantageously highlight the property's strengths, improve its visual presentation, and unlock its potential. This directly impacts the apartment's appeal to guests and helps increase revenue.
Insurance and protection
We insure the apartment and our liability towards the neighbors, inform guests in advance about the house rules and safety measures, and also hold a security deposit as an additional guarantee that these rules will be followed. This approach helps reduce risks and protect the owner's interests.
Listing on leading booking platforms
Our specialists skillfully set up and list the property on key booking platforms, monitor the quality of listings, ratings, and guest reviews. This helps maintain high visibility for the property and attract steady demand.
How we boost your rental returns
Property income depends not only on demand, but also on how well the rental is managed. For short-term stays, booking response speed, calendar management, pricing, and apartment preparation before each check-in are especially important. We work with pricing, occupancy, service quality, request handling speed, and listing standards. This helps reduce vacancy, make the apartment more attractive to guests, and generate sustainable income for the owner. FLAT INN manages short- and mid-term rentals as an income asset: the team monitors occupancy, pricing, property condition, and service quality every day. This is systematic rental management rather than one-time agency support.
Daily price optimization
We use data analysis technology to regularly adjust the rental price based on demand, seasonality, occupancy, and market conditions. This approach allows us to manage pricing flexibly and increase the property's profitability.
In-house cleaning service
We prepare the apartment to high professional standards and ensure cleanliness after each guest. Quality cleaning affects not only the condition of the property, but also the guests' impression, reviews, and repeat bookings.
Professional team
Each FLAT INN property is supported by a dedicated team of experts overseeing sales, guest communications, housekeeping, maintenance, visual staging, and quality assurance. This coordinated, multi-disciplinary effort is the foundation of our reliable service and exceptional management standards.
Calculate your potential revenue with FLAT INN
The calculator helps estimate your apartment’s potential income under professional management. It is a simple way to model the property economics and compare how short- and mid-term rentals could work in your case.
Why owners choose FLAT INN
We built the service so owners receive income, transparent processes, key performance visibility, and property protection. These are the core advantages that make FLAT INN management predictable and convenient. Owners compare not only commission rates, but also who will be responsible for the daily work with the apartment: bookings, check-ins, guests, cleaning, property condition, payouts, and reporting. FLAT INN brings these processes into one operating model, so the apartment can generate rental income without the owner’s constant involvement.
Property safety and condition control
FLAT INN insures the apartment and liability to neighbors, holds a security deposit, records house rules, and checks the property after guests leave. Cleaning, condition monitoring, and guest communication help reduce risks for the owner and keep the apartment in good working condition.
24/7 support
A dedicated support team is available to guests around the clock. We manage all aspects of the guest journey—from reservations and check-in to addressing any issues during their stay—freeing the property owner from all day-to-day management responsibilities.
Convenient personal account
We provide the owner with access to an owner account where apartment performance and income can be tracked in real time. Regular financial reporting helps the owner see the result of FLAT INN management and stay in control of the property.
Apartment rental management in Moscow and other cities
FLAT INN works with flats and apartments in Moscow, Saint Petersburg, Nizhny Novgorod, Smolensk, Sochi, and other operating cities. For Moscow properties, fast booking response, dynamic pricing, careful operation, and regular financial reporting are especially important: competition is high, and profitability depends on the quality of daily management. If an owner wants to rent out an apartment under management in Moscow or another FLAT INN city, the team handles the launch, listings, guests, cleaning, condition checks, payout support, and reporting. The owner receives income and sees the result without managing the rental personally.
What does the owner receive after transferring the apartment to management?
FLAT INN management is built around the owner’s result: the apartment works as an income-generating asset, while daily operations stay with the team. We manage bookings, guests, cleaning, condition checks, payouts, and reporting so the owner can see the result without day-to-day rental work.
Income without daily participation
FLAT INN manages short- and mid-term rentals, monitors demand, occupancy, pricing, and service quality. The owner receives income without managing the rental personally.
Launching a rental property
The team reviews the property, helps prepare it for listing, creates booking platform listings, improves the visual presentation, and launches the apartment on key platforms. This reduces the owner’s workload at the launch stage.
Monitoring the condition of the apartment
After each stay, the team checks the property condition, organizes cleaning, and records any issues that require attention. This control helps keep the apartment in good working condition, notice damage or household issues quickly, and reduce risks for the owner.
Reporting and payments
The owner sees key performance metrics, income, and payouts in the owner account. Regular financial reports help track results without day-to-day involvement in rental operations.
How FLAT INN rental management works
In this video, we show how FLAT INN works: from launching the property and communicating with guests to quality control, reporting, and owner support. It is a short overview of how we turn apartment rental into a managed process with a transparent operating model.
How to transfer an apartment to FLAT INN management
The process starts with an application and a cooperation format. The owner chooses the level of involvement, while FLAT INN helps launch the property and handles the agreed operational work: listings, bookings, guest communication, cleaning, condition checks, payouts, and reporting.
1. Application and consultation
You submit an application or register as an owner. We clarify the city, property parameters, current apartment condition, and your rental goals.2. Choosing the format
The owner chooses the cooperation format. You can stay more involved in managing the property or hand over the full operational cycle to FLAT INN.3. Property preparation
The team reviews what is needed for launch: equipment, visual presentation, house rules, property listings, and basic listing settings.4. Launch on booking platforms
FLAT INN prepares the listings, sets up prices, calendar, and booking rules, so the apartment can start receiving guest requests.Start with an application: the FLAT INN team will explain how to launch the apartment, choose the right management format, and keep visibility over the result.
Rental management plans
We offer two cooperation formats: 10% and 25%. The 10% plan suits owners who want to stay more involved while FLAT INN handles listings, promotion, and guest support. The 25% plan is for owners who want to hand over the daily operations: launch, bookings, guests, cleaning, condition checks, payouts, and reporting. The owner chooses the format depending on how much they want to be involved in rental management.
10 %
We promote your apartment on leading booking platforms and support guests during their stay.
Listings on booking platforms
Price optimization
Guest check-in and support
24/7 English-speaking guest support
Organization of cleaning and laundry
Purchase of consumables
Payment acceptance and control
Personal account with performance monitoring
25 %
We fully manage your apartment and charge a percentage of the monthly rental income.
Listings on booking platforms
Price optimization
Guest check-in and support
24/7 English-speaking guest support
Organization of cleaning and laundry
Purchase of consumables
Payment acceptance and control
Personal account with performance monitoring
Success stories from property owners
At FLAT INN, we’ve learned that structured, professional management delivers consistent returns for owners without compromising guest service. Here you’ll find real‑life case studies demonstrating how strategic oversight, operational excellence, and a dedicated team drive real results.
Balchug Residence
Anna bought an apartment in a club residence on Balchug Island with a view of the Kremlin. After years of long-term rentals, she knew that every tenant move-out could mean cosmetic repairs. She wanted to preserve the renovation and handed the property over to FLAT INN management.
Anna's apartment in a club residence on Balchug Island
Apartment near Depo
Vyacheslav had rented out this apartment for more than 10 years. Long-term rental meant months of viewings, new contracts and repeated tenant turnover. He turned to FLAT INN to make the property generate regular income without restarting the process every few months.
Vyacheslav's studio near Belorusskaya metro station
Apartment on Leninsky Prospekt
After moving to a larger apartment with her family, Natalia wanted her former apartment on Leninsky Prospekt to keep working as an asset. Long-term rental was not attractive enough, and short-term rental showed stronger income potential, but Natalia did not have time to manage it herself. She handed the apartment over to FLAT INN for full-service management.
Natalia's apartment on Leninsky Prospekt
IQ Towers Residential Complex
Sergey has a busy work schedule and travels often, sometimes spending half of each month away from home. He decided to rent out the apartment during those periods, especially because of its strong location and impressive view. Sergey was looking for professional end-to-end property management, and FLAT INN turned that idea into a working model.
Sergey's apartment for an active, mobile lifestyle
The Story Residential Complex
Valeria had carefully furnished her Moscow home in an elite STONEHEDGE residential complex, but later moved abroad. She did not want the apartment to sit empty, yet she was concerned about protecting the expensive renovation. FLAT INN's insurance program for short-term rentals helped her feel confident about handing the property over to management.
Valeria's apartment in an elite STONEHEDGE residential complex
The Book Residential Complex
Long-term rental did not produce the return Vladimir expected from his investment. Instead of giving up on the property, he turned to FLAT INN management. After seeing the result with the first apartment, he handed over a second property two months later.
Vladimir, a professional investor, bought two apartments on the 23rd floor of the landmark building on Novy Arbat
Dom Chkalov Residential Complex
I put a lot of effort into both apartments and wanted to keep them in perfect condition. The FLAT INN team worked precisely and professionally. Bookings started coming in within a few days, and I feel calm because everything is under control.
Vladimir, owner of two apartments in Dom Chkalov
Apartment on Lesnaya Street
Matthias is a professional investor with experience in short-term rentals: he had already rented several London apartments through a management company. After buying and renovating an apartment in Moscow, he was looking for a reliable local management company and chose FLAT INN.
Matthias's apartment on Lesnaya Street
Entrust your apartment to management
Ready to hand over your apartment to FLAT INN for full‑service management? Submit an inquiry, and we’ll recommend a management structure tailored to your property’s needs.
Frequently asked questions from owners
Find answers to the most common questions from property owners regarding our management services, property setup, owner payouts, how our partnership works, and the terms of working with FLAT INN.
What is apartment rental management and how does it work at FLAT INN?
Apartment rental management is a format in which the owner hands the property over to FLAT INN management and receives income without taking part in the rental operations. The FLAT INN team handles the daily work: preparing the apartment, listing it, managing bookings, check-in, cleaning, condition control, guest support, payouts and reporting. The owner sees the result, financial indicators and the property condition, but does not manage the rental personally.
Who is FLAT INN apartment management suitable for?
This format is suitable for owners who want to rent out an apartment short-term or mid-term, but do not want to handle bookings, check-ins, cleaning, guest support and property condition control themselves. It also works for owners who live in another city or abroad: cooperation terms, property launch and reporting format can be agreed remotely, while key indicators, payouts and the apartment condition remain visible to the owner online.
How much does FLAT INN apartment management cost?
The cost of apartment management depends on the cooperation format chosen by the owner. The page shows 10% and 25% plans: they differ by the amount of operational work handled by FLAT INN and by the owner's level of involvement in managing the property. A detailed comparison is available in the apartment management pricing block.
What is included in turnkey apartment management?
Turnkey apartment management at FLAT INN includes property launch, preparation for listing, creating property cards on booking platforms, booking management, guest communication, check-in, cleaning, apartment condition control, guest support, payouts and financial reporting. The owner hands the apartment over to management and receives income without daily involvement in the rental process.
How does short-term apartment rental through FLAT INN work?
The owner hands the apartment over to FLAT INN management, and the team takes over the daily operational work for short- and mid-term rentals: property preparation, listing, bookings, guest communication, check-in, cleaning, apartment condition control, payout support and reporting. This format is chosen by owners who want to rent out an apartment short-term through a management company without managing the rental themselves.
Can I hand over an apartment in Moscow for management?
Yes. FLAT INN works with apartments and flats in Moscow and takes over daily rental management: property launch, listing, bookings, guest communication, check-in, cleaning, condition control, payouts and reporting. The owner receives income without taking part in the rental operations personally.
Does FLAT INN manage apartments as well as residential flats?
Yes. FLAT INN works not only with residential flats, but also with apartment units in Moscow and other cities where the company operates. The team assesses the location, property condition, equipment and demand potential, then proposes a management format. Under FLAT INN management, the apartment works as an income-generating property: the team handles listings, guests, cleaning, condition control, payouts and reporting.
How is FLAT INN different from a realtor, an agency or a short-term rental operator?
A realtor or agency helps find a tenant, list a property or arrange the initial deal. FLAT INN works with the apartment continuously: managing short-term, daily and mid-term rentals, occupancy, pricing, platform listings, guest communication, check-in, cleaning, property condition, payouts and reporting. For the owner, this is not a one-time rental service, but a management format in which the property is handed over to FLAT INN operations and generates income without the owner's daily involvement.
Is it profitable to rent out an apartment under management?
Yes, if the owner wants to increase apartment profitability and avoid managing the rental personally. FLAT INN helps maintain occupancy, manage listing prices flexibly and reduce downtime. This can help the apartment generate higher and more stable income than a passive rental model.
Why do owners hand apartments over to management?
Because renting out an apartment independently requires constant involvement: responding to requests, checking in guests, supervising cleaning, monitoring the property condition, solving everyday issues and reacting quickly to different situations. FLAT INN management allows the owner to hand these tasks over to the team and receive income without daily involvement in the rental process.
Can I rent out my apartment remotely?
Yes. The owner can hand an apartment over to FLAT INN management remotely: cooperation terms, property launch parameters and reporting format are agreed at a distance. After launch, the team takes over the daily rental operations, while the owner sees key indicators, payouts and the property condition online. Repair recommendations
What properties do you accept for management?
We are constantly expanding our geography. We accept interesting apartments in good locations. For our guests, comfortable conditions matter: cleanliness and amenities, quality renovation, authentic character of the property, convenient transport access, central location, and proximity to landmarks, railway stations and airports.
How does FLAT INN protect the property and control its condition?
FLAT INN insures the apartment, holds a security deposit and checks the property after stays. The team organizes professional cleaning, monitors preparation quality and records any issues that require attention. This helps reduce risks for the owner and keep the apartment in working condition.
How does the owner receive payouts and reports?
The owner sees key indicators and income for the property in the personal account and receives regular financial reports. This makes it possible to control the management result without taking part in daily operations.
Who do you rent the apartment to?
We rent apartments to tourists and business travelers, so the property is used mainly as a comfortable place to stay overnight. This helps preserve its condition for longer than with long-term rental.
How do I become a client?
You need to register on our website as an owner and go through the onboarding process. It takes no more than 15 minutes. We will take care of everything else.
Why FLAT INN?
We accept properties that are suitable for short- and mid-term rental by location, comfort level and price segment. This approach allows us to work flexibly with demand, maintain occupancy and increase profitability for owners. With experience, technology and established processes, guests receive quality service, while owners receive financial results without managing the rental themselves.
